The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Privacy Policy
  • Shop with confidence. This is a secure, encrypted shopping site. No customer information will be shared with anyone.


  • Shipping & Delivery
  • Shipping and handling charges of $8.95 per order (NOT per item) are automatically applied at time of checkout. 3rd party FedEx billing for shipping charges is available by choosing "Print and Call" instead of "Credit Card" for your billing option. Please include your 3rd party FedEx number in the notes field.


  • Sales Tax
  • Florida Sale tax is automatically applied to all shipments within the state of Florida. The sales tax rate is 6%.


  • Warranties
  • All AlternativeElectrode products are fully warranted against manufacturer's defects for a period of 90 days from time of purchase. Any warranty problems should be directed to AlternativeElectrodes at 772-408-8085.


  • Return Policy
  • Return Policy: No returns will be accepted without prior authorization. To arrange a return call 772-408-8085. Incorrectly ordered electrodes can be returned for credit or exchange if product is returned within 30 days of initial order. Electrode packages must be unopened to receive credit.